West London Professional College (WLPC)

Policy Statements and Procedures

Introduction

West London Professional College (WLPC) is committed to maintaining high standards in the delivery, assessment, and internal quality assurance of its programs. We have the necessary policies and procedures in place to ensure fairness, compliance, and support for learners and staff.

1. Access to Fair Assessment Statement / External Assessment Policy

WLPC is committed to providing all learners with fair and equal access to assessments, in alignment with both awarding body regulations and our internal guidelines. We ensure that all assessments are conducted with fairness, consistency, and transparency. External assessments are securely managed to maintain academic integrity, ensuring compliance with all relevant policies and standards.

2. Appeals and Complaints Policy for Learners

Learners have the right to appeal assessment decisions and raise complaints regarding any aspect of their learning experience. This policy outlines the procedure for submitting appeals and complaints., You can log your complaint using our Contact us form or email us on complaints@wlpc.org.uk and we’ll get back to you within 3 working days. 

3. Equal Opportunities and Diversity Policy

WLPC promotes equality, diversity, and inclusion in compliance with the Equality Act 2010. We ensure that no learner or staff member faces discrimination based on age, gender, ethnicity, disability, sexual orientation, or any other protected characteristic.

4. Health and Safety Policy

In compliance with the Health and Safety at Work Act 1974, WLPC is committed to maintaining a safe and secure learning environment. Risk assessments, fire safety procedures, and emergency response plans are in place to protect students and staff.

5. Internal Quality Assurance Policy

To maintain high academic standards, WLPC has a structured Internal Quality Assurance (IQA) process. This includes regular assessment monitoring, staff training, standardisation meetings, and quality checks to ensure fair and reliable assessments.

6. Malpractice, Maladministration, and Plagiarism Policy

WLPC has a zero-tolerance policy towards academic malpractice, including plagiarism, collusion, and fraudulent practices. Strict procedures are in place to investigate and address malpractice, ensuring the integrity of our qualifications.

7. Reasonable Adjustments & Special Consideration and Extenuating Circumstances Policy

We are committed to supporting learners with disabilities, learning difficulties, or extenuating circumstances. Reasonable adjustments (e.g., additional time, alternative assessments) are available to ensure fair access to learning and assessments.

8. Conflict of Interest Policy

WLPC has a transparent policy for identifying and managing conflicts of interest in assessments, staff recruitment, and business operations. All conflicts must be declared and managed to maintain fairness and integrity.

9. Conduct of Assessment / Externally Set Assessment Policy

All assessments, including externally set assessments, are conducted in a controlled and secure environment. WLPC ensures compliance with awarding body regulations and follows strict invigilation and verification procedures.

10. Contingency Plan

WLPC has a Contingency Plan in place to ensure minimal disruption to learners in case of emergencies such as:

• Cyber-attacks affecting online learning platforms.
• Fire alarms, bomb threats, or other security risks requiring evacuation.
• Staff shortages or closures due to unforeseen circumstances.

The plan includes alternative assessment arrangements, relocation options, and communication protocols to safeguard learners’ progression.

11. Safeguarding Policy 

At WLPC, we are fully committed to safeguarding and promoting the welfare of all individuals who engage with our services, particularly children, young people, and vulnerable adults. We believe that everyone has the right to be safe from harm and abuse, and we take our responsibilities seriously to ensure a safe and supportive environment.

Our Commitments:

• We prioritise the safety and wellbeing of all learners, staff, and visitors.

• We promote a culture of vigilance and openness where safeguarding is everyone’s responsibility.

• We ensure that all staff and volunteers understand their safeguarding roles and receive appropriate training.

• We take prompt action on concerns and follow clear procedures in line with UK safeguarding legislation and best practices.

• We maintain secure and confidential records of safeguarding concerns and disclosures.

Reporting a Concern:

If you have any safeguarding concerns or feel that someone is at risk of harm, please contact our designated safeguarding lead (DSL) immediately at:
Email: info@wlpc.org.uk

All concerns are taken seriously and will be handled with sensitivity and confidentiality.

Conclusion

All policies are reviewed regularly to align with UK regulations and awarding body requirements.

For further information or to request copies of these policies, please contact:

Contact Us

West London Professional College
Email: info@wlpc.org.uk  
Website: https://wlpc.org.uk  

We look forward to welcoming you to WLPC and helping you achieve your educational and career goals